Fency Responsible Gaming
Fency believes entertainment is truly enjoyable only when it is mindful and in control. Our responsible gaming policy is here to help you stay healthy and happy.
Our Commitment to Responsible Gaming
Fency cares not just about entertaining you, but about your overall wellbeing. We believe gaming should be an enjoyable activity — one that never takes precedence over your core responsibilities in life. That's why we encourage every user to play mindfully, in control, and in good health.
Our platform offers a range of self-control features to help you keep your gaming experience balanced. fency is committed to honesty, transparency, and the wellbeing of every user.
How do you recognize the signs of excessive gaming?
Taking on debt beyond your set budget or cutting household expenses to fund betting.
Spending long hours gaming at the expense of sleep, work, or family time.
Feeling angry or frustrated after a loss and returning to play in an attempt to recover.
Hiding your gaming habits from family or friends, or lying about them.
Simple Tips for Managing Your Time & Budget
Planning ahead is key to building healthy gaming habits. The tips below will help you stay in control:
- Set a limit on how much (৳) you are willing to spend each day or week before you start playing.
- Set a fixed time limit and do not exceed it.
- Resist the urge to chase your losses by placing bigger bets.
- Never think of gaming as a source of income — it's entertainment only.
- Take regular breaks and make time for other hobbies and activities.
What self-control features are available?
Fency offers a range of self-control features to help you manage your gaming experience on the platform:
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Take a temporary break or suspend your account for a set period of time.
Voluntarily close your account to keep yourself away from the platform for the long term.
To access these features, log in to your account and go to the Settings section, or reach out to our support team. on the FAQ page You will find detailed instructions.
What do we do to protect minors?
Fency takes strict measures to ensure that minors cannot register or participate in gaming on the platform. Age is verified at the point of registration, and any account that raises suspicion is investigated.
A message to parents: please use parental control software on your child's device and raise awareness about online gaming. If you find that a child or teenager is using an account, let us know immediately.
Life Balance & Professional Support
Gaming is a part of life, not all of it. It's important to keep gaming in its proper place alongside family, friends, health, and work. If you feel gaming is having a negative impact on your daily life, seeking professional help without delay is the wise choice.
For mental health support or addiction counseling in Bangladesh, please contact your local health center or a mental health professional. fency is always here for you. For any questions or concerns, email our support team at: [email protected]