Fency Privacy Policy

Fency takes the protection of your personal data seriously. This policy explains what information we collect, how it is used, and what rights you have.

What information is collected?

The following information may be collected when you register and use the fency platform:

Account Information: Name, email address, phone number, and password (encrypted).
Device & Browser Information: IP address, browser type, operating system, and device identifier.
Payment & Transaction Information: Partial bKash, Nagad, or bank account details, along with your ৳ (BDT) transaction history.
Usage Data: Pages you visited, time spent on each, and which games or betting sections you used.
Cookies & Tracking: Cookies are used for session management and platform improvement.

How is your information used?

Fency uses the collected information for the following purposes:

To create, verify, and manage your account.
To process payments and verify transactions.
To improve platform performance and identify bugs.
To deliver a personalized gaming and betting experience.
To send relevant notifications and offers (only with your consent).
To prevent fraud and maintain platform security.

Fency never sells your data to third parties. Only limited information may be shared with payment processors or when required by law.

What do you need to know about Cookies & Tracking?

The fency site uses session cookies, performance cookies, and functional cookies. These remember your login state and help pages load faster.

Cookies can be disabled from your browser settings, though some features may become limited. We do not use any third-party ad trackers.

How is your data stored and kept secure?

Fency protects your data with SSL encryption. Passwords are never stored in plain text — they are always hashed. Payment information is collected and handled in accordance with strict security protocols.

Data is retained only for as long as necessary while the service is active. After account closure, data is deleted after a specified period.

Your Rights & Policy Updates

As a fency platform user, you have the following rights:

Access: The right to request access to the personal data we hold about you.
Correction: The right to update any information that is incorrect or out of date.
Deletion: The right to request deletion of your data under applicable conditions.

Fency may update this policy at any time. When changes are made, the date on this page will be updated. For any questions about your data, email us at [email protected] or FAQ Page view.

Want to learn more or open an account?

Signing up on fency is quick and secure. Have questions? Check the FAQ or go ahead and log in.